General Terms & Conditions of Sale
These General Terms and Conditions of Sale (the “Terms”) govern all offers, quotations, sales, deliveries and other commercial relations between Velmora Group LTD (“Velmora”, “we”, “us”) and the customer (“Customer”, “you”). By requesting a quotation, placing an order or otherwise entering into a business relationship with us, you accept these Terms.
1. Scope and business-to-business use
Velmora is an international B2B distributor of genuine OEM truck parts. Our offers and supplies are directed exclusively at businesses, traders, distributors and wholesalers acting in the course of their commercial or professional activity. We do not sell to consumers. These Terms apply to all current and future business relations, even if not expressly referred to again. Any conflicting, deviating or supplementary terms of the Customer shall not apply unless we have expressly agreed to them in writing.
2. Offers and formation of contract
All offers, price lists and availability information are non-binding and subject to change and prior sale until a binding order confirmation is issued. An order placed by the Customer constitutes a binding offer to purchase. A contract is concluded only upon our written order confirmation (including by email) or upon dispatch of the goods. Details in catalogues, drawings, cross-reference tables and technical documentation are approximate unless expressly stated to be binding.
3. Prices and payment
- Prices are quoted as wholesale prices exclusive of VAT, duties, packaging, insurance and freight, unless stated otherwise.
- Applicable taxes and charges are added at the statutory rate in force on the date of invoicing.
- Unless otherwise agreed in writing, invoices are payable without deduction by the due date stated on the invoice.
- In the event of late payment, we reserve the right to charge statutory default interest and reasonable costs of collection, and to withhold further deliveries.
- The Customer may only offset claims that are undisputed or have been legally established.
4. Delivery and passing of risk
Delivery dates and periods are approximate unless expressly agreed as binding. Delivery terms are interpreted in accordance with the Incoterms® rules applicable at the time of the order, as specified in our order confirmation. Unless otherwise agreed, the risk of accidental loss or deterioration of the goods passes to the Customer upon handover to the carrier or, in the case of collection, upon making the goods available. Partial deliveries are permitted to a reasonable extent.
5. Retention of title
The goods remain our property until all claims arising from the business relationship have been paid in full. The Customer is entitled to resell the goods in the ordinary course of business but hereby assigns to us, by way of security, all claims arising from such resale up to the amount of our outstanding invoice.
6. Genuine OEM parts and warranty
We supply genuine OEM parts in original packaging. Statutory warranty rights apply to defects in accordance with applicable law. The Customer shall inspect the goods without undue delay on receipt and notify us in writing of any obvious defects, shortfalls or wrong deliveries promptly, and of hidden defects promptly after discovery. Where a notified defect is confirmed, we will, at our discretion, repair, replace or issue a credit for the affected goods. Original manufacturer warranties, where offered, apply according to the respective manufacturer’s conditions.
7. Returns
Returns are accepted only by prior written agreement. Returned goods must be unused, in resaleable condition and in their original, undamaged packaging. Special-order and specially procured items are excluded from return unless defective.
8. Limitation of liability
We are liable without limitation for damage caused intentionally or by gross negligence, and for injury to life, body or health, as well as under mandatory applicable law. In cases of slight negligence, we are liable only for breach of a material contractual obligation, and such liability is limited to the foreseeable damage typical of this type of contract. Any further liability, including for indirect damage, loss of profit or business interruption, is excluded to the extent permitted by law.
9. Export control and compliance
Deliveries may be subject to export control laws and regulations, including those of the European Union. The Customer undertakes to comply with all applicable export, re-export, sanctions and customs regulations and shall not resell or supply the goods in breach of such regulations. Fulfilment of the contract is subject to the condition that no obstacles arising from national or international regulations, in particular export control provisions and sanctions, conflict with performance.
10. Force majeure
We are not liable for delays or non-performance caused by circumstances beyond our reasonable control, including but not limited to acts of God, war, civil unrest, strikes, transport disruptions, shortage of supply, official measures and other events of force majeure. In such cases delivery periods are extended by the duration of the disruption.
11. Governing law and jurisdiction
These Terms and all legal relations between Velmora and the Customer are governed by the laws of the Republic of Bulgaria, to the exclusion of the conflict-of-laws rules and the United Nations Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction for all disputes arising from or in connection with the business relationship is Sofia, Bulgaria, insofar as the Customer is a merchant, legal entity under public law or special fund under public law.
12. Severability
Should any provision of these Terms be or become invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a valid provision that comes closest to the commercial intent of the parties.
Company details
Velmora Group LTD1 Racho Dimchev Street, Floor 1, Apartment 1
1000 Sofia, Bulgaria
Email: velmoragroupparts@gmail.com
Unified Identification Code (UIC / ЕИК): 208413992
VAT identification number (VAT): BG208413992 ← Back to homepage